Effective November 15, 2026. This policy explains what Water Damage Restoration Houston collects when you use this website, call us or send a message. We keep it short and plain.
Who we are
Water Damage Restoration Houston connects people with independent water damage restoration companies. Contact: contact@waterdamagerestorationhouston.site.
Information we collect
- Information you give us: name, phone number, ZIP code, description of the problem and any message you send
- Call information: your phone number and call details when you call our line, and a call recording if one is made and disclosed
- Technical information: browser type, pages viewed and approximate location from standard server logs and, if enabled, analytics tools
How we use information
- To connect you with an independent local restoration company that covers your area
- To respond to questions and improve this website
- To prevent fraud, abuse and spam
- To meet legal obligations
How information is shared
When you ask to be connected, we share the details needed to help you, such as your name, phone number, ZIP code and description of the problem, with the independent provider that may contact you. Providers handle your information under their own policies. We do not sell your information for unrelated advertising. We may share information with service providers who help us run the website, or when law requires it.
Calls and messages
Calls may be recorded or monitored for quality and to document what you asked for, and we tell you at the start of a call where required. If you send a message using the contact form, your email app opens a message to us and we receive it only when you send it.
Cookies and analytics
See our cookie policy. This site does not run advertising cookies. If analytics are enabled, they are used to understand page performance.
Your choices and Texas rights
You can ask us to access, correct or delete personal information we hold about you, and you can opt out of non essential communications. Texas residents may have additional rights under the Texas Data Privacy and Security Act, subject to its thresholds and exemptions. Email contact@waterdamagerestorationhouston.site to make a request.
Retention and security
We keep information only as long as needed for the purposes above and use reasonable safeguards. No system is perfectly secure.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Changes
We may update this policy and will change the effective date above. This policy is general information and not legal advice.